What Can PatternStars Do For Me?
Customer reviews–they’re a blessing when they’re positive, and your worst nightmare when they’re not. When it comes to online reputation, customer reviews can pretty much make or break a site.
And, sadly, customers are more often motivated to leave bad reviews on a website than good ones. But we can help with that. With PatternStars’s Reputation Software, you’ll receive positive reviews from customers on any site you choose. We’ll also help you confidentially deal with any negative reviews your site may receive.
Get More Customer Reviews for Any Site
With just a little bit of code magic, you can start receiving reviews from your customers from just about anywhere–within your email footer, any page on your website, through your email list.
If they rate you positively, they are asked to leave the review on the site that you choose. And if it’s negative? They’ll be asked to message you, so you can handle the issue personally and privately.
Choose A Site, Any Site
The best part of Pattern Stars is your ability to choose any site you would like to receive positive feedback on. With over 50 review sites to choose from, including Facebook, Yelp, and Google, our review platform has a lot of great options!
Handle Bad Reviews Personally and Privately
A lot of bad reviews come from some sort of miscommunication or a very fixable error.
Using our rating system, your company will have a chance to easily receive positive reviews while also personally and privately handling issues customers may have. This builds your reputation in two ways: you handle customers’ issues, fix your mistake, and improve your business, AND you can rectify a customer’s issue before they post publicly.
Monitor Your Reviews
Online reputation isn’t just about posting positive reviews. You must also constantly monitor reviews so you can highlight the positive and address the negative. Pattern Stars helps you with monitoring, too!
How Does It Work...
After you purchase the reputation software, you’ll need to install your custom widget. Put it anywhere you like–on any page of your website, social media page, in your email, or even send it to all of your email list.
The rating system we provide is a standard 1-5 star scale. If a customer rates you as a 4 or 5, they’ll be asked to leave a review on any site you choose! And if the review is 3 stars or less, they’ll be prompted to contact you so you can personally and privately handle their complaints!
After handpicking your sites, you’ll get to sit back and watch those reviews soar. This is beneficial to your company in a number of ways, including customer trust, boosted traffic, conversions, and rankings! Once you accumulate enough positive reviews, you can also add a review carousel to your website to display all the wonderful things customers have to say about your business!
Frequently Asked Questions
What should I provide when placing an order?
Click here to check out what a sample order form looks like.
How will I be contacted about a bad review?
Our reputation software is set up so you are emailed if a bad review is submitted through the widget or detected with our reputation monitoring. You’ll be able to respond immediately and rectify the issue with that customer. Within your report, you will also be able to check out all reviews, including negative ones.